Shipping policy

This Shipping Policy is operated by Alvimma. We aim to provide a smooth and reliable shipping experience for all our customers. We understand how important it is to receive your order quickly and safely, and we work hard to make that happen.

Shipping Methods:

We offer multiple shipping options, including standard, express, and international shipping. You can select your preferred method during checkout.

Processing Time:

Orders are typically processed within 3–7 business days. During busy periods or promotional events, processing may take slightly longer.

Shipping Time:

  • Standard Shipping (Domestic): 3–7 business days
  • Express Shipping (Domestic): 2–3 business days
  • International Shipping: Usually 3 to 4 weeks, depending on destination and customs clearance times

We currently ship worldwide, including to the UK, EU, US, Australia, Canada, and New Zealand. Please note that customs inspections or local postal delays may occasionally extend delivery times.

Customs, Duties & Taxes:

International orders may be subject to import duties, VAT, or other taxes once the shipment reaches your country. These charges are the customer’s responsibility, and Alvimma is not liable for any such fees.

Shipping Costs:

Shipping costs are calculated based on your order’s weight, size, and destination. Final shipping rates will be displayed at checkout before you confirm your purchase.

Order Tracking:

Once your order has been dispatched, you’ll receive a confirmation email with a tracking number. You can track your shipment directly through our website. If your order has not arrived within 30 days of receiving your shipping confirmation, please contact us at contact@alvimma.com with your name and order number.

Shipping Restrictions:

While we strive to ship worldwide, some regions may have restrictions due to customs regulations or courier limitations. If we are unable to deliver to your location, we will notify you and assist in finding an alternative solution.

Lost or Delayed Shipments:

If your order is lost or significantly delayed, please contact our support team at contact@alvimma.com. We will investigate the matter promptly and work to resolve the issue to your satisfaction.

Policy Updates:

We may update this policy periodically to reflect improvements or changes in our shipping process. Any updates will be posted on this page, and we encourage you to review it regularly. 

Contact Details: 

If you have any questions or concerns, please contact us at: 

We are always happy to assist and ensure you have the best experience with Alvimma.